Grow Your Business
We Create and Document Consistent Internal Processes To Scale With Your Business As It Grows.
Our process creation services include (but are FAR from limited to):
Interviewing team members to document existing processes and identify pain points, bottlenecks and opportunities to improve workflows.
Outlining standardized procedures in a process document or employee handbook.
Researching and suggest tools and apps to automate manual processes, analyze required integrations, and project productivity gains.
Systemizing frequently repeated tasks and create templates for commonly used documents like contracts, job descriptions, agendas, etc.
Developing checklists outlining step-by-step procedures for doing essential tasks.
Measuring metrics like lead response times, sales cycle length, accounts receivable days, etc., before and after procedural changes. Quantify process improvements.
Recording screen capture videos and write instruction manuals to train staff on new processes and software platforms.
Structuring templates, rules and filters to streamline email organization for better departmental communication flow.
Crafting cohesive cross-channel experiences, map typical customer interactions, and identify service process improvements.